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On-Site Service

On-Site Service

ONLY ONE PHONE CALL AWAY

To take away the technical headache within your print production company.

We take this to heart with a dedicated team, technical expertise and an extensive stock of spare parts. We are reactive, flexible and prepared to go that extra mile for you. No quick fix for us but a sustainable solution is what we are looking for.

Keep in mind that :
If it needs to be Good and Fast, it won't be Cheap.
If it needs to be Good and Cheap, it won't be Fast.
If it needs to be Fast and Cheap, it won't be Good.

A PASSION FOR TECHNIQUE

We are only one phone call away for all your technical questions.  No challenge is too big for our experienced technical team. 
Due to our central location in Belgium, we can be on-site in no time.

Furthermore we have an extensive stock of spare parts, allowing us to jump in the car with the necessary parts.

Today we are servicing over 350 digital printing companies in the Benelux, France, Germany, Austria, Italy, Spain,... . But don't be mistaken, our customers will never be a number to us.

Moves

WITHIN / IN / OUT
of your company

Spare Parts

Genuine

Support

On-Site

Our Promise 

 GUARANTEED ON-SITE RESPONSE TIMES

Fast, reliable on-site technical support with predefined response times, ensuring minimal downtime and maximum production continuity. 

 TRANSPARANT SERVICE CONTRACTS

Clear, all-inclusive pricing models without hidden clauses or unexpected charges — full cost control from day one. 

 EXTENSIVE SPARE PARTS AVAILABILITY

Critical components stocked locally to enable rapid on-site repairs and significantly reduce machine downtime. 

 MULTI-BRAND TECHNICAL EXPERTISE

Deep hands-on experience across multiple industrial platforms, supported by continuous training and manufacturer-level technical knowledge. 

 ON-SITE MACHINE AND PERFORMANCE OPTIMIZATION

Advanced calibration, quality optimization, software updates and workflow fine-tuning to consistently achieve peak machine performance. 

 PERFORMANCE MONITORING AND SERVICE REPORTING

Data-driven insights through dashboards and service reports covering uptime, incidents, maintenance history and performance trends. 

Customer Testimonial

ASAP Letter - ASAP Service
Xavier and Michael talking about how we support their colorfull productions.


" Digital Dot is reacting in the same speed as our company name: ASAP!! "

Xavier Walraedt
Owner - ASAP Lettering


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